| Does AL’S
GOURMET NUTS
ship orders? Yes. |
- We
ship our gourmet nuts anywhere in the United
States.
- We
can also ship to all APO/FPO
for our Troops!
|
| Are there any instances in which additional charges that will
apply? |
- Yes,
when shipping to Alaska and
Hawaii, an extra charge for shipping will apply.
The charge will vary based on weight. We promise to do everything in our power to minimize
your costs.
|
| Is there a minimum order limit? |
- We have no
minimum orders. You can
simply order one decorative specialty cone or a thousand!!!!!
|
| Which shipping service does AL’S
GOURMET NUTS utilize?
|
- We ship via FedEx
Ground and/or USPS – Priority
Mail.
|
| Will AL’S
GOURMET NUTS
ship my order timely?
|
- All of our product line is made
to order and shipped within
1-3 business days. Time
in transit for ground shipping is 1 to 5 business days depending on
where you are located. Express
shipping is available. Please
contact us for details.
- We do our very best to
get your package there as soon as possible, and tracking information will be emailed to you once your order has
been shipped. One way to
avoid disappointment is to enter the recipient's and/or your email
address and he or she will be notified that a package is on its way.
- During
the Holiday Season, November
– December, we recommend ordering early and often!!!!!!!!!!!
|
| What happens if I provide an incorrect shipping address when I am
ordering a gift?
|
- Unfortunately,
this happens fairly often. We
urge you to check your
addresses before finalizing orders to make sure all information is
correct. We all make
mistakes!
- If we
make an error on a shipping label, we will reship your order, add an
extra treat, and apologize profusely.
Shipping costs are non-refundable.
- If you
make an error, we will happily send another package and share the
expense. You pay half the cost of the gourmet nuts and we will
take care of the other half. You
will be responsible for additional shipping charges.
|
| Can I order any flavor of nuts from AL’S GOURMET NUTS?
|
- Yes,
you can order all of our flavors year round and you can mix and match
flavors as well.
|
| Does AL’S
GOURMET NUTS
customize orders? Yes.
|
- Our
gourmet nuts are creatively packaged in stylist and unique ways!
- We
encourage creating a personalized
message with all orders. We
can enclose a traditional gift card, at no additional charge.
- You
can include special instructions for orders during checkout or simply
forward a separate email message.
|
| Does AL’S
GOURMET NUTS accept corporate orders? Yes.
|
- We
are honored to customize gift packages to meet the needs of corporate
orders.
- Our
gourmet nuts are a creative way to recognize employees, thank clients,
and to build relationships.
- Customized orders to fit your needs are
welcomed! We have a
variety of packaging options including elegant boxes, tins, and
baskets as well as a wide selection of containers.
We can also design around your promotional products.
Our goal is to meet your needs!
- We
offer corporate discounts.
|
| How long do AL’S
GOURMET NUTS
stay fresh?
|
- Our
gourmet nuts will stay fresh for 4-6 weeks.
- However,
the minute you taste our gourmet nuts not even an act of divine
intervention could stop you from finishing them!
|
| Is AL’S
GOURMET NUTS licensed?
|
- Yes, our Texas Department of Health license number is
#1-2238 and our kitchen is inspected on a routine basis.
|
| AL’S GOURMET NUTS |
-
Our
customer service team is excited to answer any questions you may have.
- You
can reach us at 210-822-9121 or
877-822-6887 from 9 a.m. to 5 p.m. CST,
Monday through Friday or 24 – hours at order@AlsGourmetNust.com
|
| Does AL’S
GOURMET NUTS you
have a brochure?
|
- Yes, our
product line can be viewed on our website www.AlsGourmetNuts.com
or our brochure can be mailed to you.
|
| What form of payment does AL’S
GOURMET NUTS accept?
|
- We accept
Visa, MasterCard, Discover American Express, and PayPal.
Orders can also be paid in advance by cashiers check or money
order. We do not ship
COD.
|
| Does AL’S
GOURMET NUTS have Gift Certificates?
|
- Yes,
we sure do! We can mail the gift certificates.
- If
you have ANY questions, please feel free to contact our customer
service team.
|
| What
if I don't like AL’S
GOURMET NUTS?
|
- We
have a 100% guarantee. We
know you see this phrase a lot around town but we mean it.
- If
you are not satisfied for whatever reason, please let us know and we
will either ship you out a new batch of gourmet nuts or provide a
refund. No questions asked. It's
that simple.
|
| Does
AL’S
GOURMET NUTS make
their own nuts?
|
- Yes.
It was a must when we
decided to make GOURMET NUTS that our product line be made fresh with
quality ingredients and most importantly, taste homemade.
That’s why we make it in small batches so you can taste the
full flavor!!!!!!!!!!!!!!!
|
| Are
AL’S
GOURMET NUTS gluten
free?
|
- Yes,
we are asked this on almost a daily basis since many people are
extremely health conscious these days and the amount of allergies
seems to grow exponentially each week.
- All
of our gourmet nuts are free of all artificial ingredients and they
still taste great.
|
| What
if I'm local and don't want to pay for shipping? Or
a local business that wants to place a gigantic order?
|
- We
are super grateful to our local community for their support and yes
you can pickup.
- Since
all orders are made to order and we are working commercial kitchen,
pickups are by appointment only.
Simply place your order via phone or email at order@AlsGourmetNuts.com
and
provide your desired pickup date.
We also make local deliveries when we hear calls of desperation
from our nut connoisseurs!!!!!!!
|
| Does
your family eat AL’S
GOURMET NUTS?
|
- Yes,
that’s why relatives love working for nuts?
You guessed everyone has at least 2-3 favorite flavors?
|
| AL’S GOURMET NUTS team
|
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